Privacy Policy

Last Updated: March 5, 2026

1. Introduction

We ("Company," "we," "us," or "our") operate this financial investment platform ("Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including all related websites, applications, and services that link to this Privacy Policy.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Service. By accessing and using the Service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

Account registration information (full name, email, phone number, address)
Company and employment information (company name, job title, industry)
Financial information (net worth range, annual income, investment experience)
Tax information (tax residency, tax identification number, FATCA status)
Identity verification documents (passport, driver's license, selfie)
Proof of address documents (utility bills, bank statements)
Bank account information (via Plaid integration for investment purposes)
Communication preferences and messages

2.2 Information Collected Automatically

Login date and time; browser type and version; IP address; device identifiers
Pages visited and interaction patterns; time spent on features
Cookies and similar tracking technologies
Transaction history and investment activities

2.3 Third-Party Integrations

We use Plaid, Inc. ("Plaid") to securely connect your bank accounts for identity verification and financial data aggregation. When you authorize Plaid, we receive your account and transaction information from your financial institution. Plaid operates under its own privacy policy: https://plaid.com/legal/#end-user-privacy-policy

3. How We Use Your Information

To create, maintain, and manage your account
To verify your identity and complete KYC (Know Your Customer) compliance
To conduct background and sanctions checks
To assess your suitability for specific investment opportunities
To process investment transactions and manage your portfolio
To send important account updates, notifications, and communications
To comply with legal, regulatory, and tax obligations
To prevent fraud and enhance security
To improve our Service and user experience
To generate analytics and business intelligence (in aggregated form)

4. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information as follows:

Service Providers: Third-party vendors who perform services on our behalf (e.g., payment processors, hosting providers, data analytics, customer support)
Financial Institutions & Plaid: Your financial data is shared with Plaid to facilitate bank account verification and transaction monitoring
Compliance Partners: KYC providers, sanctions screening vendors, and identity verification services
Legal Authorities: When required by law, court order, or regulatory request
Business Transfers: In case of merger, acquisition, or sale of assets
Investment Sponsors: Deal sponsors and fund managers receive investor information necessary for deal management and compliance

5. Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, and disclosure. These include:

Encryption of data in transit (SSL/TLS) and at rest (AES-256)
Secure AWS infrastructure with compliance certifications (SOC 2, ISO 27001)
Two-factor authentication for account access
Regular security audits and penetration testing
Strict access controls and employee data handling policies
Data breach notification procedures

While we strive to protect your information, no security system is impenetrable. We cannot guarantee absolute security, and you use the Service at your own risk.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specific retention periods include:

KYC Records: Retained for 7 years after account closure (regulatory requirement)
Transaction Records: Retained for 7 years for compliance and audit purposes
Marketing Communications: Retained until you unsubscribe
Cookies: Retained as specified in our Cookie Policy

You may request deletion of your account and associated data, subject to legal and regulatory retention requirements.

7. Your Rights and Choices

Access & Correction

You can access and update your account information at any time through your profile settings.

Data Portability

You may request a copy of your data in a portable format.

Deletion Requests

You may request deletion of your account and data, subject to regulatory retention obligations.

Marketing Communications

You can opt out of promotional emails at any time by clicking the unsubscribe link.

Cookie Preferences

You can manage your cookie preferences through your browser settings.

8. International Data Transfers

Your information may be processed and stored in countries other than your country of residence, which may have different data protection laws. By using our Service, you consent to such transfers. We implement Standard Contractual Clauses and other mechanisms to ensure adequate protection of your data.

9. Children's Privacy

Our Service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a minor, we will delete such information promptly.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by email or through prominent notice on the Service. Your continued use of the Service following such notification constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Email: privacy@example.com

Mailing Address:

Privacy Officer
Company Name
Street Address
City, State ZIP Code

Data Protection Authority Complaints: If you reside in a jurisdiction with a Data Protection Authority, you have the right to lodge a complaint with your local authority.

About Plaid Integration

This platform uses Plaid to securely verify your identity and link bank accounts. Plaid operates under strict privacy and security standards. For details on how Plaid handles your data, please review their privacy policy at plaid.com/legal.

Last Updated: March 5, 2026